Sail On To Success | CNY Hamper
The Sail On To Success is an ideal present for your beloved friends and sure to bring about good health to your friends in the new year!
Promo code is not applicable for this product
Available in W.Malaysia Only. Free Delivery (NO Minimum Order Quantity Required)
If want to add greeting message, please contact us (012-9419909) within 2 hours after placing the order.
For delivery to special location & outskirt location, Eg. Genting Highland, Langkawi, Cameron, Island- island, please contact us before placed order.
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Customer Satisfication
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Fast Delivery
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7 Days Easy Returns
*Important: All CNY Hampers (Delivery Outstation) placed from 2/2/2024, will receive the goods during Chinese New Year period. We will try our best to ship out as soon as possible.
Urgent order is NOT available or else you can check with customer service the ready stock.
*注意:从2/2/2024起下单的 礼篮 (运送Klang Valley 以外),我们不保证在新年前期间收到货品。不接急单。
The Sail On To Success is an ideal present for your beloved friends and sure to bring about good health to your friends in the new year!
The Hamper also comes with a complimentary gift card on which to write a personalized message, showing your care, love and gratitude towards your love one. It is an unique gift for someone special to remember great moments during New Year!
ITEM DESCRIPTION |
Crispy Nutty Barre Cookies X 1 Box |
Premium Egg Roll X 1 Box |
Premium Snow Fungus X 1 Box |
Ginseng Candy X 1 Box |
Chinese Forest Frog X 1 Box |
Braised Abalone Canned R6 85g X 1 Tin |
Essence of Chicken with Cordyceps & Ginseng 70g X 3 Bottles |
Bird's Nest with Ginseng, White Fungus & Rock Sugar 70g X 3 Bottles |
Decoration Packing Material & Greeting Card |
Cautions:
Promo code is not applicable for this product
Available in W.Malaysia Only. Free Delivery (NO Minimum Order Quantity Required)
FREE 1 Limited Edition Red Packets and Cash Voucher RM20
1. All products shown are for reference purpose only. We reserve the right to substitute any item which is equivalent in value based on stock availability. Please do not place order if you mind.
2. Please make sure you attach the correct recipient information (Sender) name & phone number and (Receiver) name & phone number. If the delivery fail due to personal negligence, the customer shall be responsible for the additional charges for second delivery. We will make another arrangement as soon as possible.
3.If you want to add greeting message, please contact customer service within 2 hours after placing the order. Sent the greeting message to our customer service.
- Receiver name / To
- Blessing Message
- Sender name / From
4.For delivery to special location & outskirt location, for example (Genting Highland, Langkawi, Cameron, Island- island) please contact us before placed order.
5.To ensure the hamper comes in perfect condition, all hampers are prepare follow order sequence. For urgent orders, please contact customer service. For outstation order might take time to reached, advice to place order earlier.
6.For self pickup, Please contact Us or WhatsApp Us 012-9419909.
Return, Refund & Exchange
Customer Satisfaction
At Baizigui, your satisfaction is our first priority. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse. But in the event you received faulty item, simply follow the instructions below.
For more information please read more below.
Important:
- All Sales are Final.
- 3% from the total value will be deducted for PAYMENT GATEWAY charges - if you choose to have the monetary refund which is not mistake on our part. Please check with us before proceed to refund.
- Refund process will take within 15 days. Please check with us for before you place any order.
- No cash refund for pre order items.
- No cash refund on any defective items. We will do exchange only.
- No refund on issue for example on situations : change of mind or just don't like the item. But, we are willing to help on you on exchange depends on term and condition.
- Customers can return damaged/wrong/faulty items (apart from sale items) within 7 days of receipt date for a refund of that item. Any lateness will not be entertained and item(s) will be returned back to the customers.
- Orders cannot be cancelled once it is being processed. No refunds and cancellation will be entertained.
- The goods are customer’s responsibility until they have reached our warehouse. Please ensure to package your returned items properly in order to avoid damages. This include the boxes, packaging and tags.
- Shipping charges are to be borne by the sender.
- Baizigui will not be responsible on missing parcel / lateness due to third party delivery partner. However we will help you on the process to track and enquire on your parcel.
- We recommends you use a postal service that insures you for the value of the goods you are returning and obtain a proof of posting.
- Customers are to bear any bank charges due to money transfer between banks.
- No cancellation or full refund in the event of customer miss out to use the promotion code.
What if I received a damaged?
( this term not including SALE ITEM , as-is or any item we already mentioned there is minimal defect in product details )
Firstly, we apologise if the products received was damaged.
- Please email us using the contact us form or email us at [email protected] as soon as possible.
- Replacement must be informed as soon as possible within 3 days after receiving.
- NO REFUND. Only exchange, this is to avoid worn item returns and want a money back. Please check with us for further info.
- Customer can request for an exchange with any of the items available only with same value or higher.
- Customer needs to send a picture of the faulty items. Upon receiving the item, inspection will be made.
- we shall refund you the full amount upon confirmation of error on our part to protect our customers’ interests.
For the items to be eligible for a return and exchange, they will have to meet these requirements:
- The item(s) to be exchanged must be notified and returned to us within one week of receiving it.
- If there are price differences between the returned and new item, e.g: original RM49, new RM59; the charges applicable is Total Value + 10% restocking fees + postage (minimum RM8).
- You may change to different product with same value or lesser ( the balance will not be refunded)
- You can exchange to higher value but you need to topup
- Shipping cost have to be born by you in and out.
- All item must be packed in original condition.
- Once the item has been posted out, please update us with the tracking number.
- Do inform us of the item you wish to exchange it with.
Baizigui have the right to refuse any exchange and refund without any confirmation letter or notice from us.
Shipping
West Malaysia
The delivery fees is based on item's weight. Free delivery will be provided for any purchases RM100 and above in a single receipt on Malaysia No.1 Wellness E-Store.
East Malaysia (Sabah & Sarawak) :
The delivery fees is based on item's weight. Free delivery (BELOW to 2 kg) will be provided for any purchases RM250 and above in a single receipt on Malaysia No.1 Wellness E-Store.
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